Staff and buyer support
Contact the right Dean team for stock, auction, payment, documents, shipping and language support.
Japan office support
Choose the support area you need so our team can answer stock, auction, payment and shipping questions quickly.
Tokyo / Yokohama export coordination Phone and WhatsApp support Email inquiry desk English and Japanese support
Stock inquiry
Vehicle availability, photos, inspection and proforma invoice
Auction support
Auction sheet reading, bid planning and deposit guidance
Shipping desk
Vessel booking, ETD/ETA, BL and courier tracking
Documents and payment
Invoice verification, TT receipt, export certificate and release