IMPORT NOTICE
Japan Time
Track Shipment Help Center +81 45-532-6730

Buyer Help Center

Choose the task you need help with and go straight to the right tool.

01

Find or compare a vehicle

Search by maker, model or Stock ID. Review photos, mileage and the displayed condition details, then save or compare vehicles.

Browse stock
02

Request a quote or proforma invoice

Send the Stock ID, destination country and port, plus any inspection or shipping requests. Guest enquiries do not require login.

Request a final quote
03

Payment and bank verification

Match your official proforma invoice and bank details before transferring funds. Ask Dean to verify any changed instructions.

Read payment guidance
04

Shipping costs and sailings

Select your destination for freight, check official carrier schedules and ask Dean to confirm your booking and final charges.

Plan shipping
05

Shipment and export documents

Check available tracking updates using your reference, or ask Dean about export certificates, Bill of Lading and courier status.

Check shipment updates
06

Account access

Sign in for account features. If you cannot access your existing account, use password recovery; general enquiries remain available without login.

Recover account access