Payment Confirmation
Upon receiving the Proforma Invoice, customers are required to remit the total payment within 5 days to confirm their order.
Payment methods and policy
Buyer-safe payment guidance: invoice verification, TT transfer, receipt confirmation, balance tracking and document release.
Safe payment steps
01Confirm invoiceCheck stock number, chassis, buyer name, bank details and invoice total.
02Send bank transferUse official bank transfer instructions only. Do not pay to unverified accounts.
03Upload receiptCustomer dashboard can hold TT receipt and payment confirmation status.
04Documents releaseExport certificate, BL, invoice and courier tracking move after payment confirmation.
Buyer protection rules
Always verify bank details from the official website/customer dashboard and match payment to the proforma invoice.
Official emaildeancars2005@gmail.com
Head office tel+81 45-532-6730
CurrenciesUSD / JPY / AUD / NZD / CNY
View bank detailsContact payment deskOfficial policy
Payment Policies
Payment Method
We request that all payments be made via Telegraphic Transfer (T.T.) in advance. Payments should be transferred to the bank account specified on the invoice.
Payment Restrictions
We do not accept payments via credit card or bank cheques.
Currency Terms
Payments should be made in either US Dollars or Japanese Yen through bank transfer. Shipment charges and Fee on Board (FOB) fees are not included in the payment.
FOB Export Fee
Payments for the FOB export fee must be made prior to the issuance and confirmation of the Bill of Lading.
Reference Number
When making a T.T. payment, please ensure that the Reference Number, such as the vehicle chassis number or invoice number, is included in the comments or message section.
Bank Account Information
Payments should only be made to the bank account specified on the DEAN CORPORATION CO., LTD. invoice. Please do not send any funds to other bank accounts without prior confirmation from us.
Payment Terms
Full payment for any vehicle must be made within 48 hours of purchase and must include all applicable fees.
Payment is only acceptable to the official bank account of Dean Corporation Co., Ltd., Japan, as stated on the invoice. Payments sent to any other account are not acceptable, even if the client claims the payment was made. Only the Japanese company account listed on the official invoice is valid, and Dean Corporation Co., Ltd., Japan is not responsible for payments sent to incorrect or unauthorized accounts.
If payment is not received within the required timeframe, Dean Corporation Co., Ltd. may, at its discretion, allow a short extension. If the client still fails to pay or abandons the vehicle without notice, the vehicle may be re-auctioned or resold at the client's expense.
All bank charges, transfer fees, PayPal fees, parking fees, auction fees, penalties, and any losses resulting from delayed payment or non-payment shall be borne by the client.
Any advance or deposit paid is strictly non-refundable if the client fails to complete full payment.